How much will it cost you?
|Instalment (6 months)||R12,500|
Studying retail gives you the skills needed to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.
In this course you will learn how to sell products, provide customer service and ensure safety and security in a retail environment.
At this level you may work with some independence under limited supervision. You may be responsible for supervising other team members and monitoring day-to-day workplace operations.
How will I be assessed?
You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment of competency will be assessed via the online portal.
Entry to this course is limited to those who have:
? Literacy, Language and Numeracy Online Assessment: At a year 10 level or equivalent.
Course Duration (1 Year)
The nominal duration to complete this course is 12 months. As this training is competency based, completion dates can vary from student to student however will not exceed the nominal duration.
Included in course offer
Online resources and materials
See where your course could take you
Frontline Sales Assistant | Customer Service Representative | Shop Assistant | Retail Supervisor | Team Leader | Senior Sales Assistant
What opportunities for further studies will I have?
Credit transfers may be available into related Certificate III and Certificate IV courses.
Core and Elective Modules/Unit
This course has a total of 13 units. 8 Core units and 5 Elective Units, which Nurture Education has pre-determined the Elective units for this course set out in the table below.
|Unit/Module of Competence||Unit Type|
|Engage the customer||Core|
|Assist with customer difficulties||Core|
|Build customer relationships and loyalty||Core|
|Work effectively in a team||Core|
|Work effectively in a service environment||Core|
|Identify and respond to security risks||Core|
|Sell to the retail customer||Core|
|Contribute to workplace health and safety||Core|
|Work with diverse people||Elective|
|Maintain personal health and wellbeing||Elective|
|Receive and handle retail stock||Elective|
|Organise and maintain the store environment||Elective|
|Organise personal work requirements||Elective|
Qualification Framework Comparison
Please click on the link to view