Certificate III


How much will it cost you?

WAS R32,500
NOW! R25,000
Deposit R5,000
Instalment (monthly) R1,667
Instalment (6 months) R12,500

Studying retail gives you the skills needed to work in a diverse range of retail settings including speciality retailers, supermarkets, department stores and quick service restaurants.

In this course you will learn how to sell products, provide customer service and ensure safety and security in a retail environment.

At this level you may work with some independence under limited supervision. You may be responsible for supervising other team members and monitoring day-to-day workplace operations.

How will I be assessed?

You will be assessed to show that you have achieved the skills and knowledge required by the course. Assessment of competency will be assessed via the online portal.

Admission requirements

Entry to this course is limited to those who have:

? Literacy, Language and Numeracy Online Assessment: At a year 10 level or equivalent.

Course Duration (1 Year)

The nominal duration to complete this course is 12 months.  As this training is competency based, completion dates can vary from student to student however will not exceed the nominal duration.

Included in course offer

Online resources and materials

See where your course could take you

Frontline Sales Assistant | Customer Service Representative | Shop Assistant | Retail Supervisor | Team Leader | Senior Sales Assistant

What opportunities for further studies will I have?

Credit transfers may be available into related Certificate III and Certificate IV courses. 

Study Pathways

? Certificate IV in Retail Management; or

? Certificate IV in Customer Engagement; or  

? Other relevant Certificate IV courses

Core and Elective Modules/Unit

This course has a total of 13 units. 8 Core units and 5 Elective Units, which Nurture Education has pre-determined the Elective units for this course set out in the table below.

Unit/Module of Competence Unit Type
Engage the customer Core
Assist with customer difficulties Core
Build customer relationships and loyalty Core
Work effectively in a team Core
Work effectively in a service environment Core
Identify and respond to security risks Core
Sell to the retail customer Core
Contribute to workplace health and safety Core
Work with diverse people Elective
Maintain personal health and wellbeing Elective
Receive and handle retail stock Elective
Organise and maintain the store environment Elective
Organise personal work requirements Elective

Qualification Framework Comparison

Please click on the link to view